Service & support
Customer-oriented vision
Technical support
Pre-sales and after-sales service provide all technical information and support
Pre-sales key points are:
A well-trained and well-informed distribution network
Knowledgeable feedback and competent advice regarding in-process viscosity measurement
Rheological studies on product samples
After-sales service assures:
Timely follow-up after installation
Continued technical support
Rapid response regarding maintenance or re-calibration
